- 1. Do you provide fixed-fee quotes?
- (Working with Us)
- Yes. Almost all our work is quoted on a fixed-fee basis so you know the exact cost upfront with no surprises. We only use hourly rates in rare cases (e.g., very complex or open-ended advisory work), and ...
- Created on 14 February 2026
- 2. What information do I need to provide to get a quote?
- (Working with Us)
- Just the basics. We like to know: Project type (new build, renovation, existing building, etc.) Approximate size/number of floors Location (city/state) Whether you have drawings or photos ...
- Created on 14 February 2026
- 3. Do you charge for initial consultations or quotes?
- (Working with Us)
- No. The first 20-minute discovery call and the written quote are completely free and without obligation. We only start charging once you confirm the scope, the fee is agreed, and we begin work.
- Created on 14 February 2026
- 4. What are your payment terms?
- (Working with Us)
- Our standard terms are: Mobilisation fee on acceptance of the quote Balance on delivery of the final draft of the report or completion of the agreed scope. For larger projects, we can offer staged ...
- Created on 14 February 2026
- 5. How long does an accessibility audit typically take?
- (Working with Us)
- Most standard audits are completed in 2days – 4 weeks from briefing to final report. Larger or multi-site projects usually take 4–8 weeks. We always give you a firm timeline in the quote so you know ...
- Created on 14 February 2026
- 6. Working With Us
- (Working with Us)
- What is the process for engaging your services? It’s very simple. You contact us (phone, email or the "Ask Me" form above). We schedule a short 10 minute call to understand your project. You ...
- Created on 14 February 2026
- 7. Why Establishing a Dedicated Accessibility Committee in Kuala Lumpur is a Brilliant Step Forward
- (Street Access)
- ... participation in society—not a luxury. As one powerful quote states: "Safe and accessible walkways are not luxuries; they are the foundation of our freedom and independent living. Inaccessible walkways ...
- Created on 03 February 2026